Case Study: FF&E Procurement & White Glove Installation at The Resident Edinburgh

Client
The Resident Hotels (in partnership with OCCA & Wish Interior Architecture)
Location
Edinburgh, Scotland
Scope
164 Guestrooms + Public Areas
Transforming a Landmark with White Glove Precision

Jewell Enterprises was proud to support the transformation of The Resident Edinburgh, a striking redevelopment of a former government building into a top-tier hotel. Our team worked closely with OCCA Procurement, Wish Interior Architecture, and The Resident brand to provide end-to-end FF&E warehousing, logistics, and installation across 164 design-led rooms and suites.
The Challenge
The Resident brand is synonymous with stylish comfort and home-like hospitality. To meet their vision, this project demanded:
- High-volume FF&E storage and consolidation
- Detailed quality control and inspection of incoming items
- Careful pick, pack, and shipment scheduling
- On-site white glove delivery, assembly, and styling
- Waste removal and final guest-ready presentation
Our Warehouse & Logistics Role
Receiving & Inspecting Shipments
Every item was checked for quality, quantity, and damage upon arrival.
Inventory Management
Items were carefully logged, sorted, and stored securely until needed on-site.
Pick & Pack Fulfilment
Each guestroom and public area FF&E package was prepared for delivery.
Custom Shipping Coordination
We coordinated efficient routes to Edinburgh, ensuring timely arrival.

Services Provided
- ✓FF&E Warehousing & Inventory Management
- ✓Quality Checks & Defect Reporting
- ✓Pick, Pack & Consolidation
- ✓White Glove Furniture Installation
- ✓On-Site Styling & Assembly
Let's Work Together
Planning a hotel opening, commercial fit-out, or interior design installation?